Maintenance Contract for Telephone System in Dubai, UAE from Gallant IT Solutions We offer affordable telephone system maintenance contracts that will provide you with the highest level of customer satisfaction and guaranteed response times. With a specialization in phone systems, voice, data, and fiber optic cabling, we guarantee the services we offer will provide you with all of your communications needs. Since 2005, Gallant IT Solutions has served the Dubai, Sharjah, Abu Dhabi, Ras al-Khaimah, Ajman, Fujairah, Umm al-Quwain, and surrounding suburbs.

It’s a sensible business decision to protect your communications investments with a telephone system maintenance contract that helps to detect and prevent any failures before they become a huge business loss. Our certified and highly trained technicians enable us to diagnose and repair problems with the minimum amount of downtime. Regular training programs keep them up-to-date on all of the most advanced technology, services and products.

What are the benefits of a telephone system maintenance contract? A telephone system maintenance contract offers you the following benefits:

  • Budget and Savings: Maintenance aligns a company’s budget with its telephone operating costs. If a major failure occurs, the yearly maintenance plan would cover such an occurrence instead of a costly unplanned system failure.
  • Peace of Mind: Knowing that your system is covered can give you assurance that if major outages happen to your system, it is covered and it will be back up and running without costly repairs.
  • Priority Service: Preferred customer status gets you the fastest response time for service while putting your company at the front of the line.
  • Free Phone Support: Need help with the operation of a phone handset? Maintenance customers receive free over the phone support included with the maintenance agreement.
  • Free Monthly Technician Visit: An onsite technician visit to ensure your system will stay running smoothly. The onsite visit can point out potential problems and correct them before they occur saving you money.

Telephone AMC UAE Maintenance contract for telephone system can be provided on a range of telephone systems including Avaya, NEC, Grandstream, Panasonic, Cisco, Yeastar, Asterisk, and D-link.

Telephone System AMC, UAE Maintenance programs are a great way to reduce or eliminate unexpected repair bills, ensure top performance, and maximize the longevity of your telephone system. In general, a service agreement signals that you’re a preferred customer who’s entitled to comprehensive protection, on-site support with priority service, monthly maintenance check-ups, and properly operating telephone systems.

Telephone system faults, system failures, parts and labour (including site visit, remote diagnostics and incident management) are all covered under our maintenance. Phone system changes like programming and equipment changes are also offered on request. We understand how important it is for you to have fast and efficient support and maintenance, so our support services are carefully structured with your business in mind.

Key Benefits of Telecommunication Service Agreements:

  • Guaranteed priority service.
  • Savings on maintenance costs.
  • Improved equipment performance.
  • Longer equipment life.
  • Early detection of problems.
  • Ease of planning ahead for budgetary purposes.
  • Discounted labour rates vs. non-maintenance customers.

Support and Account Management Gallant IT Solutions engineers are proficient in IP based voice and data networks with an extensive understanding of most major telephone system brands. We don’t employ sub-contractors so clients are fully backed up by a team of Gallant IT Solutions employees who are capable of building long-term relationships with you. Our standard maintenance contract encompasses the following elements:

  • Dedicated points of contact across every area of the business.
  • Service Level Agreements with agreed targets and measures.
  • Regular Service Reviews.
  • Management reporting to provide visibility and control of on-going issues.